Shipping Policy

At Ishnur, we are committed to delivering your order safely, securely, and on time. Every order is carefully prepared, quality-checked, and professionally packaged before dispatch to ensure it reaches you in perfect condition.

Order Processing & Dispatch

All orders are processed after successful order confirmation and quality inspection.

Orders are dispatched through our fulfillment operations in Pakistan and Australia, depending on customer location, product availability, and delivery requirements.

Processing time may vary during peak seasons, festive periods, sales events, or public holidays.

Delivery Time

🇵🇰 Pakistan

Estimated Delivery Time:
2–3 business days

🇦🇺 Australia

Estimated Delivery Time:
2–3 business days

🌍 International Orders

Estimated Delivery Time:
7–10 business days

International delivery times may vary depending on:

  • Destination country
  • Customs clearance procedures
  • Local courier services
  • Weather conditions
  • Public holidays

Please note that delivery timelines are estimates and may vary due to circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Order value
  • Selected shipping method

Any applicable shipping fees will be clearly displayed before completing your purchase.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information (where available).

You can use the tracking details to monitor your order delivery status.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our Customer Care Team. We will assist you and work toward resolving the issue.

Please provide:

  • Order number
  • Customer name
  • Delivery details
  • Relevant photos (if applicable)

Customer Support

For any shipping-related questions, please contact:

Ishnur Customer Care

📧 Email: Info@Ishnur.com
📞 Phone / WhatsApp: +92 3221435555
🌐 Website: https://ishnur.com

Registered Business Address:

PAKISTAN : BUILDING # NEW BILAL, GUNJ INDUSTRIAL SCHEME HARBANSPURA, LAHORE, 54770, PAKISTAN

Australia : 2/27 Geach St, Dallas, Victoria 3047, Australia

Thank you for choosing Ishnur. We are dedicated to providing premium fashion, reliable delivery, and an exceptional shopping experience.