At Inayat B, we take great pride in the quality and craftsmanship of every piece we create. Each order is carefully inspected before dispatch to ensure it meets our highest standards. If you experience an issue with your purchase, our Customer Care Team is here to assist you.

Exchange Policy
1. We gladly accept exchange requests under the following conditions:
2. The exchange request must be made within 7 days of receiving your order.
3. The item must be unused, unwashed, unworn, and in its original condition.
4. All original tags, labels, packaging, and invoice must be included.
5. Products showing signs of wear, alteration, damage, or perfume/fragrance will not be
eligible for exchange.

Non-Exchangeable Items
For hygiene and quality assurance reasons, the following items are not eligible for return or
exchange:
1. Bridal & Couture Collections
2. Customized or Made-to-Order Articles
3. Sale & Discounted Items
4. Gift Cards
5. Items damaged due to misuse or improper care

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of
delivery by contacting our Customer Care Team with your order number and clear photos of the product.
After verification, we will arrange a replacement or exchange at no additional cost.

Return Policy
Returns are only accepted if:
1. You receive a damaged or defective product.
2. You receive an incorrect item.
3. Your return request is approved by our Customer Care Team.
Returned items must meet all eligibility requirements before approval.

Refund Policy
Refunds are not offered for change of mind, incorrect size selection, or personal preference.
If a refund is approved due to an exceptional circumstance, it will be processed using the original
payment method within 7–14 business days after inspection and approval.

Exchange Process
1. Contact our Customer Care Team.
2. Share your Order Number and the reason for the exchange or return.
3. Provide photos if the item is damaged or incorrect.
4. Once approved, our team will guide you through the exchange process.

Shipping Costs
1. Customers are responsible for exchange shipping charges unless the product received is damaged, defective, or incorrect.
2. Original shipping charges are non-refundable unless the error occurred on our part. Need Assistance?

For any questions regarding returns or exchanges, please contact us:
📞 Customer Helpline
 +923221435555
💬 WhatsApp Support
      WhatsApp Us
📧 Email
 inayatb.official@gmail.com

We appreciate your trust in Inayat B and remain committed to delivering exceptional quality, premium craftsmanship, and outstanding customer service.